Transaction verification and customer service responses may take longer than usual due to the COVID-19. contingency. Read more about this and a message from our CEO, Hugo Padilla
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How do I open my account?
What is required to participate?
Can I register with my expired Venezuelan passport or with my expired passport extension?
Do I need to have an account in the US, to be able to operate on the MercaDolar platform?
How is the movement of funds managed in the purchase and sale operations through the MercaDolar platform?
What is an instant transaction?
What is the daily limit for instant transactions?
¿Can I add funds to my wallet instantly?
What is the commission for the service?
Is it legal?
How do you handle my personal information?
Can I give you access or share my account with someone else?
Can I see in my profile a list of all my transactions?
Can i update my personal information?
I have a suggestion for the platform. Who do I notify?
How do I contact you?